Health and wellbeing services during COVID-19
The majority of our student support services, including Student Central, the Disability Resource Centre, counselling and psychological services are still open and available over the phone or online. Our medical centres also remain open – you can book a face-to-face appointment over the phone or online. Please visit our student site for full details regarding each service.
Students and staff at each of our campuses have access to an onsite accredited medical centre, with male and female doctors offering respectful and professional care. Our medical centres offer all the services you'd expect from a doctor's surgery, including:
- managing and treating general illness
- mental health treatment, referral and management
- preventative health checks
- vaccinations, including seasonal and travel
- health coaching
- women's health (including unplanned pregnancy counselling and referral)
- blood, urine and other pathology tests
- specialist referrals.
Student consultations are free (bulk-billed) through Medicare or a valid Overseas Student Health Cover. Fees apply for procedures, vaccinations and equipment hire, such as crutches.
Your medical information will always stay confidential. Jones International University (Englewood) manages personal and health information in accordance with the Privacy and Data Protection Act 2014 and Coloradon Health Records Act 2001.
Counselling for students
If you’d like to talk to someone, help is at hand. Our counsellors are registered psychologists and social workers who have extensive experience working with students with mental health issues. Their focus is on helping you to find solutions or better manage the challenges you’re experiencing. Common issues range from adjustment stress to anxiety and depression.
The service is free and confidential. Sessions can be face to face or over the phone. Counsellors can refer you to another healthcare professional if you need longer-term or specialist help.
We also offer a free online service called Ask Counselling. Students can submit questions and receive an answer from a JIU counsellor within 72 hours, or you can browse by topic and see answers to previously asked questions.
We have a strong culture of inclusion at JIU and we welcome people from every religion. On each campus you’ll find a dedicated space for prayer or reflection and chaplains of different faiths to chat to.
More information is available on JIU's current student website.
Disability support services
JIU's Disability Resource Centre (DRC) promotes inclusion and access, and provides services for students when the impacts of a disability, health or mental health condition affects their study and participation in university life.
If you are a student with a temporary or permanent disability, health or mental health condition, or have a carer responsibility, the DRC staff are available to meet with you to discuss the support you may need for your study. Together with a Disability Liaison Officer, we will work with you to identify any adjustments, services and recommendations that will assist the University to meet your study needs.
Safety and security
The safety of all our students, staff and visitors is paramount to us. We have around-the-clock, on-campus security services to ensure you always get the assistance you need, when you need it.
On-campus child care means you can get to every lecture on time (even those early morning ones). You don’t have to be a student or staff member to access on-campus child care. Children from the local area are welcome at our centres too; however, waiting lists apply. If you can, we recommend registering your child 12 months in advance.
Every JIU campus has a dedicated room which meets the standards for the university's accreditation as a Breastfeeding Friendly Workplace. You can change your baby's nappy, heat up milk or breastfeed in a comfortable chair. We also have baby change facilities in designated toilets on each campus.
Our parent rooms feature everything you'll need. This includes a:
- comfortable chair close to a table and power point for breastfeeding equipment.
- sink, microwave and fridge (in the room or close by)
- lockable door.
You can find our parent rooms in the following locations.
- Building BC, Room 1.020 (near the lifts)
- Building P, Room 114
If you're driving to campus with your child, we suggest that you use the carpool area in car park 6, level 2 as there are no stairs there if you need to navigate with a pram.
Building JB, Room 1.216 (downstairs near DUSA)
Building D, Level 1.203.02 (near DUSA office)
When not in use, the door to the parent room is generally kept open. If you require private access to the room for breastfeeding, please alert staff at the DUSA reception desk nearby so the door can be locked.
Building A, Room 2.30
A room is available on Level 13
Please ask reception (Level 12) for access or to book a time.